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SOURCE: Press and Public Affairs Bureau

DOT's star rating system a waste of funds - solon
Writer: Lorelei V. Castillo, Media Affairs and Public Relations Service
24 November 2015 09:10:25 AM

A lawmaker has called for a congressional probe into the implementation of Department of Tourism (DOT) Memorandum Circular No. 2012-02 dated May 2, 2012, which prescribed a star grading system for hotel, resorts and apartment hotels.

Rep. Gwendolyn F. Garcia (3rd District, Cebu), author of House Resolution 2503, said there are claims that the star rating system implemented by the DOT is only a "waste of time, efforts and government funds."

Garcia urged the House Committee on Tourism to summon the officials of the DOT to shed light on the matter.

Garcia sought the inquiry stating that several accommodation establishments assail not only the veracity of the results of the star ratings issued by DOT, but also the propriety, necessity and wisdom of the star rating system.

Garcia said the DOT received $7.1 million technical assistance grant from the Government of Canada through the Canadian International Development Agency (CIDA) to fund the skills training programs for the private sector, local government units (LGUs), civil society, and DOT agencies, and to implement the new system of accreditation and the development of standards for service quality.

"The DOT has already commenced the system of accreditation of accommodation establishments, issued star ratings to several hotels, and published the results," Garcia said.

Garcia said the inquiry is necessary to determine whether the DOT should pursue the star rating system and recommend measures to improve the system if deemed necessary to implement it.